Refund/Return Policy
Items are entitled to be refunded or returned based on complaint. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis.
Please not that all Pendants/Necklaces are made to order and not refundable or exchangeable.
Complaints
Any complaints about items or sellers may be sent to [email protected]. There is no guarantee of a resolution. Each case will be looked at individually, and the seller will be in contact as well.
Legalities
The seller is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility. All Pendant/Necklaces are safely handcrafted and is not considered an actual substance or for any other use. These terms and conditions are subject to change.